Do you accept dental insurance?

Yes! We accept most major dental insurance plans. We are in-network with Blue Cross Blue Shield (BCBS) of South Carolina and GEHA. For other insurance plans, we provide care as an out-of-network provider for patients with out-of-network benefits.

What does it mean to be an out-of-network provider?

Being out-of-network means we do not have a direct contract with your insurance company. However, if your plan includes out-of-network benefits, you can still see us and submit claims for reimbursement. If your plan allows, we will file the claim for you.

How can I find out if you accept my insurance plan?

If you have BCBS of SC or GEHA, we are in-network and happy to provide your care. For other plans, please check if you have out-of-network benefits. We’re happy to verify your coverage and explain your options before your visit.

Will my insurance cover preventive care like cleanings if you are out-of-network?

Coverage depends on your insurance plan’s out-of-network benefits. Some plans cover preventive care fully or partially even when out-of-network. We recommend contacting your insurance or allowing us to verify your benefits for you.

Do I need to bring my insurance card to my appointment?

Yes, please bring your current insurance card and valid ID. It is always best to provide a copy of your insurance card by email at least 48 hours prior to your visit or at the time of scheduling. You can email a copy to office@carolinaforestdentist.com. This helps us verify your coverage and prepare any necessary claim forms.

What if my insurance coverage changes or I’m a new patient?

Please notify us of any insurance coverage changes at least 48 business hours prior to your appointment. New patients should also provide insurance information at least 48 business hours before their visit. This is the only way we can ensure your benefits can be used to cover the cost of your visit.

When are preauthorizations required?

Preauthorizations are recommended for any major procedures or any non-preventive care. This helps ensure your insurance will cover the treatment and avoids unexpected costs.

How does billing work for out-of-network patients?

If your insurance plan allows, we will file the claim for you. Depending on your plan, you may need to pay a portion or all of the fee upfront and then be reimbursed by your insurer. We will provide any documentation you need to help with this process.

What if I don’t have insurance or out-of-network benefits?

We offer a dental discount plan and accept CareCredit financing to help uninsured patients get the care they need. Our discount plan provides savings on many services, and CareCredit offers flexible monthly payment options.

How do I maximize my insurance benefits?

Since insurance benefits typically reset annually, scheduling your dental visits early in the year can help you maximize your coverage.